Copy of Delivery & Returns
RETURNS
30-DAY BACK GUARANTEE – We have a strong quality commitment with our clients. All of our products are guaranteed to function and last. If for any reason you are not satisfied with the product, we will refund the full amount. Buy with confidence!
DELIVERY
As all orders are currently shipped from United States, you may have additional import fees upon delivery.
USA – All orders FREE of Shipping will be subject to import tax. For more information, please check with the US Customs and Border Protection Department.
CANADA– All orders FREE of Shipping will be subject to import duties. This figure can vary depending on the value of the parcel, so please check with the Department of Home Affairs for more information.
EUROPE– All orders FREE of Shipping will be subject to import duties. This figure can vary depending on the value of the parcel.
MEXICO -All orders FREE of Shipping will be subject to import duties. This figure can vary depending on the value of the parcel.
ALL OTHER COUNTRIES - All orders are currently may have additional import fees upon delivery.
REFUSING TO PAY CUSTOMS
If you choose to refuse the customs fee and the parcel is returned back to Copper Heal, a shipping & handling fee may be deducted from your refund.
If you're still unsure on whether you'll be subject to customs fees, we'd recommend contacting your local customs office for more information before placing your order.